TaxAid

• is unique as a charity providing free, independent, advice across the range of tax issues that impact on people on low incomes
• helps the most disadvantaged 20% of unrepresented taxpayers on low incomes who cannot afford professional advice
• uses its unique experience in advising to influence government and HM Revenue and Customs in cases where the tax system is unfair, inefficient or reduces incentives to work
• trains high street advice agencies to recognize the problem, deal with the first step and appropriately refer

TaxAid runs a national helpline, face-to-face services in London, Birmingham and Manchester.

Our website www.taxaid.org.uk is designed to make tax comprehensible for any taxpayer.

TaxAid strives to remove the obstacles facing the low income taxpayer. We achieve this through advising people with tax problems, training front-line voluntary agencies and representing the interests of the unrepresented taxpayer to government and HMRC.

We can help you through:

• this website - try the search facility, frequently asked questions or look under the main section headings such as tax debt and self assessment
• telephone - our helpline number is 0845 120 3779
• face-to-face meetings with qualified tax professional volunteers
• e-mail

We support other charities and advice centres who need to understand tax aspects of advice they are giving clients. We also want to encourage those tax professionals across the UK giving pro bono advice to contact us for technical and practical tips.

We seek to influence the tax authorities towards greater fairness and simplicity in tax matters.